Refund Policy

Plugs

If you want to apply for a refund, please follow the following steps:

  1. Email us with a detailed description of the problem.
  2. Please give the author 2 business days to reply.

    You can do this by conatct us via email – [email protected]

 

Please note that we do not refund your purchase in the following situations:

  • You don’t want it after you’ve downloaded it.
  • The reason for the refund is you have made an accidental purchase. 
  • The reason for the refund is you don’t want the item anymore.
  • The item is not working as it should because you do not have the expertise to use the item correctly.
  • The problem is caused by a misconfigured environment is not by a defect of the item itself. 
  • You have not posted a message with a detailed description of the problem in the support section of the item or have not given the author the chance to solve the problem.
  • If the purchase is more then 7 days ago.
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